SOCIAL LISTENING SERVICES
Our Social Listening Service provide real-time insights across digital and traditional media
Monitoring & Intelligence
Keyword Alerts & Sentiment Analysis
Daily News Monitoring &
Social Media Intelligence
Capstone-Intel’s Social Listening service provide real-time awareness of online conversations and media narratives for proactive communication and decision-making. This service features:
- Strategic insights: issues to amplify, monitor, or ignore.
- Audience targeting insights C, D, E.
- 24/7 monitoring across Facebook, Tiktok, online news
- Tailored Strategic recommendations
Value for clients
Comprehensive visibility across platforms, enabling proactive crisis management, refined strategic positioning, and a 360° understanding of how narratives unfold.
Daily Social Media Monitoring & Quad Media News Monitoring
This service gives full visibility into both online and traditional media discourse through:
- Social Media Monitoring – Real-time capture of conversations, influencer activity, and engagement across Facebook, Youtube, Tiktok, Instagram, Twitter/X, and News portals.
- Quad Media News Monitoring – Systematic tracking of print, TV, radio, and online public affairs, both national and regional.
Value for clients
Transparency and early warning on risks, plus a strategic edge in shaping narratives and responding effectively to public discourse.